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Training & Capacity Building

Archive and Records Management Modules:

1. Comprehensive archiving & records management
2. Electronic archiving
3. Effective document management
4. Managing medical files
5. Managing financial records
6. Managing judicial files

Banking Operations modules:

1. Cash and tellers operations
2. Vault management
3. Nigeria’s bankers clearing system
4. Funds transfer operations
5. Internal controls & fraud awareness
6. Accounts for non-accountants
7. Introduction to banking products/services
8. Banker/customer relationships
9. Banking laws & practices
10. Customer service
11. Ethics, conflict of interest
12. Nigerian financial system
13. Marketing for results
14. Money laundering

Other Related Topics includes:

1. Starting, managing & growing small scale business
2. Time management
3. Customer service
4. Leadership
5. Travels & protocols